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Peatura APP 隱私政策

更新日期:2025 年 12 月 02 日生效日期:2025 年 12 月 03 日適用地區:全球

Peatura 由 香港陽帆啟航有限公司(以下簡稱“陽帆啟航”、“我們”)開發並運營。我們深知用户個人信息和寵物相關數據的重要性,也致力於保護您的隱私和數據安全。本隱私政策旨在説明我們如何收集、使用、存儲、披露和保護您的信息。

請您在使用 Peatura 產品與服務前,仔細閲讀並充分理解本隱私政策。您點擊“同意”或實際使用本服務,即視為您已接受本協議的約束。若您不同意本協議內容,請勿使用本APP及相關服務。

1 我們收集的信息

我們僅為實現本APP及智能項圈的核心服務功能,收集必要的信息與數據,具體如下:

1.1 用户個人信息

  • 賬號註冊信息:當您註冊本APP賬號時,我們可能收集您的手機號碼(用於賬號驗證、登錄及消息通知);若您選擇第三方賬號(如蘋果ID、Google賬號等)登錄,我們將獲取您授權的第三方賬號公開信息(如暱稱、頭像),用於賬號身份識別,不會額外收集其他信息。
  • 設備與網絡信息:為實現設備綁定、網絡配置及服務穩定性保障,我們會收集您的設備信息(如設備型號、操作系統版本、唯一設備標識符(IMEI等)、藍牙MAC地址、WiFi MAC地址)、網絡信息(如IP地址、網絡類型、WiFi名稱)。其中,WiFi密碼僅用於設備網絡配置,配置完成後立即加密銷燬,不存儲。
  • 位置信息(可選):若您開啓設備定位權限,我們可能收集您的粗略位置信息,用於優化設備網絡配置體驗(如推薦附近可用的2.4G WiFi),您可隨時在設備或APP中關閉定位權限,不影響核心服務使用。

1.2 寵物相關數據

通過智能項圈傳感器及音頻採集模塊,我們會收集寵物行為數據(進食、喝水、走路、奔跑、跳躍等)、聲音數據(氣喘、打噴嚏等)及互動數據(歷史會話)。

收集上述數據的目的為:實現寵物行為分析、擬人話主動發聲、寵物健康狀態初步監測及服務優化,不會用於其他無關用途。

1.3 日誌信息

在您使用本服務過程中,我們會自動記錄相關日誌信息,包括但不限於APP使用時長、功能操作記錄、設備配對及網絡配置日誌、錯誤日誌等,用於排查故障、優化服務性能及用户體驗。

1.4信息收集的方式

  • 用户主動提供:如賬號註冊時輸入手機號碼、配置WiFi時輸入密碼、開啓定位/藍牙權限等。
  • 設備自動採集:通過本APP及配套智能項圈,在您授權權限後(如藍牙權限、麥克風權限、定位權限),自動採集設備信息、寵物相關數據及日誌信息。
  • 第三方授權獲取:如第三方賬號登錄時,從第三方平台獲取您授權的公開信息。

2 我們如何使用信息

我們會將信息用於下列目的:

  • 提供核心功能:設備連接、數據展示、寵物行為分析與健康摘要
  • 提供個性化建議:餵養建議、行為模式分析、健康風險提示
  • 設備管理:固件升級、異常提醒、設備狀態監測
  • 客户支持:故障排查、售後服務
  • 推送通知:行為提醒、健康狀態變化、訂閲管理
  • 服務優化:算法模型訓練、統計分析(僅匿名化 / 去標識化數據)
  • 履行法律義務:賬單、審計、安全合規要求

我們不會將您的信息用於任何未在本政策中列明的目的,除非事先徵得您的同意。

3 信息的共享、轉移與公開披露

3.1 信息共享(極少、必要原則)

我們可能將部分信息與以下主體共享:

  • 雲服務提供商(如數據庫、對象存儲、消息推送供應商)
  • 支付服務提供商(用於處理交易,不包含您的完整金融信息)

共享數據只會以實現功能為目的,並依照數據最小化原則。

共享前我們會確保第三方遵守嚴格的安全與保密義務。

3.2 信息轉移

發生公司合併、分立、資產轉讓等情況時,我們會要求接收方繼續受到本政策約束。

3.3 信息公開披露

我們不會公開披露您的信息,除非:

  • 獲得您的明確同意
  • 基於法律要求、政府機關調查需求

4 我們如何存儲和保護信息

4.1 存儲地點

我們收集的用户個人信息及寵物相關數據,將存儲在中國大陸境內的合規雲服務器(如阿里雲、騰訊雲);若您為境外用户,相關數據可能跨境傳輸至您所在地區的服務器,跨境傳輸將嚴格遵守《中華人民共和國個人信息保護法》《促進和規範數據跨境流動規定》及《GDPR》等相關法規要求,確保數據傳輸安全,不包含個人信息或重要數據的跨境傳輸將按規定免予申報安全評估。

  • 數據存儲在 中國境內服務器 或符合 GDPR/CCPA 的數據中心
  • 信息僅在為實現服務目的所需期間內保存
  • 當您註銷賬號後,我們將刪除或匿名化處理您的個人信息(法律法規另有要求的除外)

4.2 存儲期限

我們將在實現本協議約定的服務目的所必需的最短期限內存儲您的信息與數據:

  • 用户個人信息:在您的賬號存續期間持續存儲,若您註銷賬號,我們將在賬號註銷完成後15個工作日內,對您的個人信息進行徹底刪除或匿名化處理。
  • 寵物相關數據:存儲期限為1年,逾期將自動匿名化處理(保留數據統計特徵,無法關聯至具體用户及寵物),您可在APP內手動刪除歷史數據。
  • 日誌信息:存儲期限不超過6個月,逾期自動刪除。

4.3 存儲安全

我們採用符合行業標準的安全技術及管理措施,保障信息與數據的安全,包括但不限於數據加密(傳輸及存儲加密)、訪問權限控制、安全審計、防火牆隔離等,防止信息被未授權訪問、泄露、篡改或損壞。我們定期對安全措施進行升級優化,提升數據保護能力,但請您知曉,任何網絡傳輸及數據存儲方式都無法完全保證絕對安全,您需妥善保管賬號及設備信息,避免信息泄露。

4.2 安全措施

  • 採用加密傳輸(HTTPS/TLS)
  • 對敏感數據採用加密或脱敏
  • 訪問控制、多重身份認證
  • 安全審計與異常檢測

5 您的權利

您對自己的個人信息及寵物相關數據享有以下權利,我們將為您提供便捷的行使路徑:

  • 訪問與查詢權:您可在APP“我的”中,查詢您的賬號信息、寵物歷史數據、權限設置等內容。
  • 更正權:若您發現賬號信息(如暱稱、頭像)有誤,可在APP內直接修改;若對寵物數據有異議,可聯繫我們客服申請核查更正。
  • 刪除權:您可在APP內手動刪除寵物歷史數據,或聯繫客服申請刪除部分個人信息(如手機號碼需註銷賬號後同步刪除)。
  • 賬號註銷權:您可在APP“我的-賬號管理”中申請註銷賬號,賬號註銷後,我們將按本協議3.2條約定刪除或匿名化處理您的所有信息與數據,註銷後無法恢復。
  • 權限管理權:您可在設備系統設置(如iOS設置、安卓設置)或APP內,隨時開啓或關閉藍牙、麥克風、定位等權限,關閉權限後可能影響部分功能使用,但不影響核心服務。

若您需要行使上述權利,或對信息處理有疑問,可通過本協議中聯繫方式聯繫我們,我們將在15個工作日內回覆並處理您的請求。

6 第三方服務

Peatura 可能包含第三方 SDK 或服務(如推送、賬户登錄、支付等)。

這些第三方會依據其隱私政策處理您的信息,請您閲讀其政策。

7 未成年人保護

Peatura 的用户羣體主要為成年寵物主人。若您未滿 18 歲,請在監護人同意後使用本服務。

8 國際用户

如您在歐盟地區,我們遵守 GDPR 要求,包括合法使用、同意管理、數據導出與刪除權。

如您在美國,我們遵守 CCPA/CPRA 關於數據透明、拒絕出售、訪問與刪除的要求。

9 本隱私政策的更新

為了適應法律法規及業務變化,我們可能更新本政策。

在重要變更時,我們會通過 App 通知或彈窗提醒您。

10 聯繫我們

若您對本隱私協議有任何疑問、建議或投訴,可通過以下方式聯繫我們:

  • 公司名稱:香港陽帆啟航有限公司
  • 聯繫地址:香港旺角花園街2-16號好景商業中心24樓03室
  • 聯繫郵箱:

本協議自2025年12月03日起生效。

香港陽帆啟航有限公司

Update Date: December 02, 2025

Effective Date: December 03, 2025

Applicable Region: Global

Peatura is developed and operated by Voyage Of Dreams Limited (hereinafter referred to as "Voyage Of Dreams" or "we"). We fully recognize the importance of users' personal information and pet-related data, and are committed to protecting your privacy and data security. This Privacy Policy is designed to explain how we collect, use, store, disclose and protect your information.

Please carefully read and fully understand this Privacy Policy before using Peatura's products and services. By clicking "Agree" or actually using this service, you are deemed to have accepted the terms and conditions of this Agreement. If you do not agree to the content of this Agreement, please do not use this APP and related services.

1. Information We Collect

We only collect necessary information and data to realize the core service functions of this APP and the smart collar, as detailed below:

1.1 User Personal Information

  • Account Registration Information: When you register an account for this APP, we may collect your mobile phone number (for account verification, login and message notifications). If you choose to log in with a third-party account (such as Apple ID, Google Account, etc.), we will obtain the public information of the third-party account authorized by you (such as nickname, avatar) for account identity verification, and will not collect additional information.
  • Device and Network Information: To achieve device binding, network configuration and service stability assurance, we will collect your device information (such as device model, operating system version, unique device identifier (IMEI, etc.), Bluetooth MAC address, WiFi MAC address) and network information (such as IP address, network type, WiFi name). Among them, the WiFi password is only used for device network configuration, and will be encrypted and destroyed immediately after configuration is completed, without being stored.
  • Location Information (Optional): If you enable the device location permission, we may collect your rough location information to optimize the device network configuration experience (such as recommending available 2.4G WiFi nearby). You can turn off the location permission in the device or APP at any time without affecting the use of core services.

1.2 Pet-related Data

Through the sensors and audio collection module of the smart collar, we will collect pet behavior data (eating, drinking, walking, running, jumping, etc.), sound data (wheezing, sneezing, etc.) and interaction data (historical sessions).

The purposes of collecting the above data are: to realize pet behavior analysis, anthropomorphic active sound generation, preliminary monitoring of pet health status and service optimization, and it will not be used for other irrelevant purposes.

1.3 Log Information

When you use this service, we will automatically record relevant log information, including but not limited to APP usage duration, function operation records, device pairing and network configuration logs, error logs, etc., which are used for troubleshooting, optimizing service performance and user experience.

1.4 Methods of Information Collection

  • Active Provision by Users: Such as entering mobile phone number during account registration, entering password during WiFi configuration, enabling location/Bluetooth permission, etc.
  • Automatic Collection by Devices: Through this APP and the supporting smart collar, after you authorize permissions (such as Bluetooth permission, microphone permission, location permission), device information, pet-related data and log information are automatically collected.
  • Obtained through Third-party Authorization: Such as obtaining public information authorized by you from third-party platforms when logging in with third-party accounts.

2. How We Use Information

We will use the information for the following purposes:

  • Provide core functions: device connection, data display, pet behavior analysis and health summary
  • Provide personalized recommendations: feeding suggestions, behavior pattern analysis, health risk reminders
  • Device management: firmware upgrade, abnormal reminders, device status monitoring
  • Customer support: troubleshooting, after-sales service
  • Push notifications: behavior reminders, health status changes, subscription management
  • Service optimization: algorithm model training, statistical analysis (only anonymized/ de-identified data)
  • Fulfill legal obligations: billing, auditing, security compliance requirements

We will not use your information for any purpose not listed in this Policy unless we obtain your prior consent.

3. Sharing, Transfer and Public Disclosure of Information

3.1 Information Sharing (Principle of Minimality and Necessity)

We may share part of the information with the following entities:

  • Cloud service providers (such as database, object storage, message push suppliers)
  • Payment service providers (for processing transactions, excluding your complete financial information)

Shared data will only be used for the purpose of realizing functions and in accordance with the principle of data minimization.

Before sharing, we will ensure that third parties comply with strict security and confidentiality obligations.

3.2 Information Transfer

In the event of company merger, division, asset transfer and other situations, we will require the recipient to continue to be bound by this Policy.

3.3 Public Disclosure of Information

We will not publicly disclose your information unless:

  • We have obtained your explicit consent
  • Based on legal requirements and the investigation needs of government authorities

4. How We Store and Protect Information

4.1 Storage Location

The user personal information and pet-related data collected by us will be stored on compliant cloud servers in mainland China (such as Alibaba Cloud, Tencent Cloud). If you are an overseas user, relevant data may be transmitted cross-border to servers in your region. Cross-border transmission will strictly comply with the requirements of relevant laws and regulations such as the Personal Information Protection Law of the People's Republic of China, the Provisions on Promoting and Regulating the Cross-border Flow of Data and the GDPR, so as to ensure the security of data transmission. Cross-border transmission that does not involve personal information or important data will be exempted from security assessment declaration in accordance with regulations.

  • Data is stored on servers in China or data centers compliant with GDPR/CCPA
  • Information is only retained for the period necessary to achieve the purpose of the service
  • When you cancel your account, we will delete or anonymize your personal information (unless otherwise required by laws and regulations)

4.2 Storage Period

We will store your information and data for the shortest period necessary to achieve the service purposes agreed in this Agreement:

  • User Personal Information: Stored continuously during the existence of your account. If you cancel your account, we will completely delete or anonymize your personal information within 15 working days after the account cancellation is completed.
  • Pet-related Data: The storage period is 1 year, and it will be automatically anonymized after the expiration (data statistical characteristics are retained, which cannot be associated with specific users and pets). You can manually delete historical data in the APP.
  • Log Information: The storage period shall not exceed 6 months, and will be automatically deleted after the expiration.

4.3 Storage Security

We adopt industry-standard security technologies and management measures to ensure the security of information and data, including but not limited to data encryption (transmission and storage encryption), access permission control, security audit, firewall isolation, etc., to prevent unauthorized access, disclosure, tampering or damage to information. We regularly upgrade and optimize security measures to improve data protection capabilities. However, please understand that no network transmission or data storage method can completely guarantee absolute security. You need to properly keep your account and device information to avoid information leakage.

4.4 Security Measures

  • Adopt encrypted transmission (HTTPS/TLS)
  • Encrypt or desensitize sensitive data
  • Access control and multi-factor authentication
  • Security audit and anomaly detection

5. Your Rights

You have the following rights to your personal information and pet-related data, and we will provide you with convenient channels to exercise these rights:

  • Right to Access and Query: You can query your account information, pet historical data, permission settings and other content in the "My" section of the APP.
  • Right to Correction: If you find that your account information (such as nickname, avatar) is incorrect, you can modify it directly in the APP; if you have any objection to pet data, you can contact our customer service to apply for verification and correction.
  • Right to Deletion: You can manually delete pet historical data in the APP, or contact customer service to apply for deletion of part of your personal information (such as mobile phone number, which will be deleted synchronously after account cancellation).
  • Right to Account Cancellation: You can apply for account cancellation in "My - Account Management" of the APP. After account cancellation, we will delete or anonymize all your information and data in accordance with the provisions of Article 3.2 of this Agreement, which cannot be recovered after cancellation.
  • Right to Permission Management: You can enable or disable permissions such as Bluetooth, microphone and location at any time in the device system settings (such as iOS settings, Android settings) or the APP. Disabling permissions may affect the use of some functions, but will not affect core services.

If you need to exercise the above rights or have any questions about information processing, you can contact us through the contact information in this Agreement, and we will reply to and handle your request within 15 working days.

6. Third-party Services

Peatura may contain third-party SDKs or services (such as push notifications, account login, payment, etc.).

These third parties will process your information in accordance with their own privacy policies, please read their policies carefully.

7. Protection of Minors

The main user group of Peatura is adult pet owners. If you are under 18 years old, please use this service with the consent of your guardian.

8. International Users

If you are in the EU region, we comply with GDPR requirements, including lawful use, consent management, data export and deletion rights.

If you are in the United States, we comply with CCPA/CPRA requirements regarding data transparency, opt-out of sale, access and deletion.

9. Updates to This Privacy Policy

We may update this Policy to adapt to changes in laws, regulations and business needs.

In case of important changes, we will remind you through App notifications or pop-ups.

10. Contact Us

If you have any questions, suggestions or complaints about this Privacy Agreement, you can contact us through the following methods:

  • Company Name: Voyage Of Dreams Limited
  • Address: RM 03, 24/F, Ho King Commercial Centre, 2-16 Fayuen Street, Mong Kok, Hong Kong
  • Contact Email:

This Agreement shall take effect on December 03, 2025.

Voyage Of Dreams Limited